Sales Support

FULL TIME OFFICE BASED ROLE BASED IN KENT - Gravesend

City Elite is delighted to be supporting our client, one of the leading lenders, in their search for a Sales Support person. This position is all about PERSONALITY! If you have great communication skills, team work ethic, and are self motivated then this could be for you! Also ideal for school leavers or graduates seeking their first role into the financial services world.

We are looking for a talented Business Development Executive and/or Sales Support Officer to help drive their continued expansion. Their Sales Department is looking for someone who has excellent communication skills and a great attention to detail to provide the critical link in the sales process.

You’ll be part of their expanding Borrower Sales Team where you will support their new business leads from clients and brokers.

This is a fantastic opportunity for someone with a passion for delivering business growth and being part of truly innovative financial services provider. You will join a hard-working, 'family vibe' team where they encourage everyone to expand their expertise and improve their skills.

You will be responsible for

• Working with the sales team supporting them with the administrative work for new leads
• Building relationships with brokers, and individuals via telephone and email
• Supporting the team with packaging deals through to the underwriting team from the sales team
• Supporting the team with daily/weekly/monthly data that is required for the Senior Leadership Team
• Consulting clients/brokers on their specific requirements and ensure that time frames are met
• Liaising with brokers, BDM’s & clients to issue the correct and suitable DIP
• Chasing Dips that have been sent and trying to get the applications back in
• Packaging the completed application for underwriting
• Contacting new brokers on the broker list trying to get deals
• Dealing with any direct enquiries and passing these over to our broker department
• Registering broker registration forms to ensure we are compliant and dealing with FCA registered brokers
• Maintaining and updating the pipeline
• Uploading invoices for sales

Minimum Requirements

• Excellent oral and written communication skills with a first-rate attention to detail
• Ability to take ownership and successfully deliver a high quality service
• Exceptional time management skills, you’ll enjoy the challenge and variety of multitasking
• Ability to respond quickly to training and adapt to changes within the industry
• Customer Service experience

Person Specific

• Ideally experience in the finance industry
• Ideally previous sales experience
• A can-do attitude and the drive to learn
• Be flexible in your approach to work
• Go the extra mile to get the job done
• Confident and effective communicator
• Self-motivated to deliver high quality service