Company: REED SPECIALIST RECRUITMENT
Job Type: Permanent, Full Time
Are you a natural problem-solver who loves helping people? We're on the hunt for a friendly, organised, and tech-savvy Customer Service Executive to join one of our dynamic clients.
What You'll Do:
Handle returns & warranty claims like a pro
Chat with customers via phone & email
Schedule service visits and send out spare parts
Keep things running smoothly behind the scenes
Work with engineers, accounts, and the factory team
What You Bring:
Top-notch communication skills
A cool head under pressure
Microsoft Office know-how (Opera is a bonus!)
A positive, can-do attitude
Why You'll Love It:
Supportive team vibes
Real impact on customer happiness
Room to grow and learnThis is a full-time office-based role in Alfreton - if it's one for you, APPLY NOW