An international organisation is seeking an IT Lead to support and develop its local IT environment, acting as the senior on-site point of ownership for IT services and infrastructure, with a strong focus on Azure and Microsoft cloud technologies. The role will combine hands-on technical responsibility with oversight of day-to-day IT operations, acting as a senior point of escalation and supporting the development of less experienced team members. Working closely with a central IT Operations function based in Europe, you will play a key role in maintaining stable, secure systems while helping to prioritise workloads, manage incidents and improve overall service delivery. This position offers a broad scope across infrastructure, end user support and cloud technologies, with Azure and Microsoft 365 forming a core part of the environment. Key Responsibilities:

• Acting as the lead IT presence on site and primary escalation point
• Managing and prioritising incidents to ensure effective resolution
• Supporting and developing junior team members and IT support staff
• Managing and supporting Azure and Microsoft 365 environments
• Supporting infrastructure, networking and endpoint environments
• Leading system builds, configurations and deployments
• Contributing to service improvements and operational best practice
• Working closely with the wider business to support day-to-day IT needs

Background and Experience:

• Experience operating in a senior IT support, infrastructure or systems role
• Strong hands-on experience with Azure, including administration and support
• Experience managing Microsoft 365 environments
• Experience supporting Windows desktop and server environments
• Good understanding of networking fundamentals (LAN, WAN, firewalls, WiFi)
• Experience with device builds, deployments and end user support
• Comfortable acting as a senior on-site IT lead within a wider international IT structure
• Ability to manage and prioritise workload in a fast-paced environment

Further details will be shared as the process progresses.