Operational Support Agent - Deeside

Location: Deeside
Pay: £13.42 per hour
Hours: Monday to Friday, 11:00 - 20:00
Contract: Temp to Perm

Role Overview

We are recruiting an Operational Support Agent to join a busy international courier operation in Deeside. This is a fast‑paced role supporting transport and warehouse teams, ensuring consignments move efficiently and customer expectations are met.

Key Duties

Monitor consignments and update tracking systems

Liaise with drivers, depots and customer service teams

Process manifests, labels and customs paperwork

Allocate jobs and support route planning

Maintain accurate records and reports

Escalate and resolve delays or exceptions

Support site compliance and health & safety

Candidate Profile

At least 1 year's experience in transport, logistics or courier operations

Strong communication and problem‑solving skills

Confident IT user (WMS/TMS experience an advantage)

Calm under pressure with good attention to detail

Reliable, flexible and a strong team player

Benefits

£13.42 per hour, weekly pay

Temp to perm with a global brand

27 days holiday (excluding Bank Holidays) once permanent

Full training provided

Optional Saturday overtime

Supportive team environment

Stable Monday-Friday day shift (no weekends)

Apply Now

Click to Apply Now Online Today.

For more information, contact Hexagon Recruitment on (phone number removed)