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DATE ADDED: Thu 27/06/2019

First Line IT Support

Stockport, UK


JOB TYPE: Permanent, Full Time

SALARY: 22000

The company is a is renowned amongst retailers and caterers throughout the North, as the region’s foremost independent Cash and The company provides a promotional solution for every formal of independent convenience store. A promotion of hard hitting, key lines to drive footfall and sales to the local retailer. They supply a comprehensive range of food, drink and tobacco lines, whilst achieving standards of quality, value and service that are unrivalled in the industry. The company is an employee owned company, which means they do things a little differently, they see their people as thier biggest asset and value the contribution each employee makes. the company looking for an enthusiastic, hardworking individual to join the IT department in a first line support role. The focus of this varied role is to provide, first line IT support to all end users, solving initial problems and escalating any issues that cannot be easily resolved. As an integral member of the IT department you will be involved in all day to day IT queries for users at all 12 sites within the Company, and support to our online customer base. The key responsibilities for this role are as follows: First line technical support, by email and telephone Diagnosing issues and performing first time fixes where possible System administration, maintenance and support for all business-critical applications Network support, security and maintenance Assisting in system specification, design and testing Out of hours mobile support (following training period) Data forensics and reporting Candidates who show the following will be considered: Relatable IT qualification (desirable) Demonstrable knowledge of computer hardware and operating systems (essential) Familiarity with standard office applications (essential) A genuine interest in technology with skills in problem diagnosis (essential) The role would suit a candidate who is a confident, outgoing and committed person with excellent communication skills and who can be self-motivating and recognise this as a career opportunity. This position will be based at Head Office in Stockport, however, to provide excellent IT support, you will be required to travel to all our business locations, so a full UK driving licence is essential. So, what can the company offer in return? Competitive basic salary Chance to achieve various Company and performance bonuses Company car Mobile phone and Tablet Training and development with regular review