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DATE ADDED: Thu 31/10/2019

Site Reliability Administrator

Dallas, TX, US


JOB TYPE: Permanent, FullTime

Job Summary: The Site Reliability Administrator is responsible for the uptime, reliability, performance, and management of all environments (Production, Disaster Recovery, Development, et al). This includes both management at the OS/service level as well as writing/maintaining tools that leverage automation to both minimize disruption and increase reliability for all of our services and applications.

Primary Duties & Responsibilities Specific duties and responsibilities include:

Monitor, troubleshoot, manage, and maintain on-premise and cloud web servers (IIS), SQL Servers, FTP servers, and mail servers in a clustered Windows 2012 R2 and 2016 environments using hybrid on-premise/cloud deployments

Monitor, troubleshoot, maintain, and report metrics on service and application issues (up-time, redundancy, latency, performance, usage, etc.)

Automate server deployments, server configurations, audits of deployments and configurations and creating DevOps efficiencies using a combination of batch files and PowerShell

Develop and implement guidelines, checklists, and policies to promote continuous integration, ensure and improve data security, and reduce the possibility of human error

Manage Windows Active Directory and security policies

Work directly with hardware and software vendors to help us achieve up-time and availability targets

Be responsive to failures and issues as part of a 24/7 on-call rotation

Desire to convert complex multi-step processes into push-button style applications and services using modern-day languages (such as PowerShell, SQL, C#, Python, etc.)

Review and maintain security and event logs, create automated processing of events

Proactively analyze and bring forth ideas for continuous improvement

Work with third parties to manage storage, verify work performed by third parties is accurate (on hardware, SAN, network components), and manage some networking components (load balancer)

Be the first person to investigate threats identified by web application firewalls and intrusion detection systems

Manage passwords and credentials for organization

Participate in disaster recovery tests and additional preparedness-related tasks

Support and participate in the organization s Continuous Improvement Program to conform to ISO 9001 requirements by complying with the Quality Policy and procedures and meeting QMS objectives

All employees have a professional duty to provide any information related to security issues, incidents or situations that present a potential security risk to the ISO Team, Management or their Supervisor

Other tasks and projects as directed by supervisor

Education and Training

Bachelor s degree in Computer Science or related field from an accredited university and/or equivalent work experience

Knowledge and Skills

4+ years in a software engineer, systems administration, and/or DevOps role with at least two years of managing mission-critical 24/7 Production internet-facing applications

2+ years of demonstrated experience in automating deployments, server configurations, and creating DevOps related efficiencies

2+ years experience with PowerShell

MCSA/MCSE certifications helpful

Azure/Tableau certifications helpful

Microsoft Azure and Tableau Server experience a plus

Solid background in a coding modern programming language with experience in good development patterns (unit testing, code standards, etc.)

Solid understanding of core networking and connectivity topics surround internet-based applications (DNS, load balancers, VPN, VLAN, etc.)

Desire to lead projects, as well as be able to work in a team environment

Demonstrate personal initiative

Excellent verbal and written communication skills

Ability to work on multiple tasks simultaneously

Solid analytical and problem-solving ability

Desire to assume increasing levels of leadership responsibility

Strong organizational skills and attention to detail

Ability to work well in a fast-paced environment


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