Act as first point of contact for all employee relations matters, including grievances, disciplinaries, capability, PIPs, redundancy, flexible working, and ACAS/tribunal cases.
Provide advice to managers on performance management, absence management, succession planning, and employee development.
Manage the full employee lifecycle, including recruitment, onboarding, contracts, and terminations.
Ensure compliance with UK employment law, internal policies, and banking regulatory requirements.
Lead annual SMCR/FNP processes for SMF, Certified Persons, and eligible employees.
Prepare payroll inputs, reconcile payroll, review HMRC demands, and liaise with payroll providers.
Act as HRIS Super Admin and oversee employee benefits (PMI, Life Assurance, EAP, R&R).
Develop the annual Training & Learning Plan and manage the performance management cycle.
Support workforce planning, budgeting, and HR reporting to senior management, regulators, and auditors.
Review and update HR policies and the Employee Handbook.
Identify people-related risks and support continuous improvement initiatives.
The organisation is committed to equality, diversity, and inclusion. Reasonable adjustments will be considered in line with legislation.