About the Company

Miquill is a specialist school catering business born out of passion for great-tasting food since 2009. We're not just serving lunch; we're all about providing fresh, delicious and exciting food that brings a healthy dose of fun to the school day!

We're a small, independent, Midlands-based company with a genuine family feel. Building strong relationships is key-that means you are important to us! Your well-being, development, and growth opportunities matter. We focus on rewarding our teams and recognising hard work to make sure you feel happy and valued every day.

The Role:

As an Operations Manager, you will oversee, optimise, and strategically lead the catering performance across a portfolio of Primary and Secondary school contracts in your region. You'll be the visionary driving operational excellence, ensuring a profitable and innovative food service that consistently exceeds client expectations.

This pivotal role requires a leader who can balance superior culinary creativity with rigorous financial management.

The Role Details:

• Hours: 40 hours per week,

• Weeks: 52 weeks per year.

• Compensation: Highly Competitive Salary + Car Allowance

Key Responsibilities:

As the Operations Manager, you will be accountable for the full spectrum of operational, commercial, and culinary performance within your region.

• Culinary Innovation & Commercial Acumen: Develop engaging food offers and marketing initiatives that are on-trend, innovative, and demonstrably profitable. Ensure our food offering drives sales and secures the retention of existing business.

• Talent Leadership: Act as an inspirational role model. Lead, develop, coach, and provide outstanding support and guidance to all chefs and catering teams within your area, fostering a positive, motivating, and high-performing culture.

• Service Excellence: Ensure a consistently fantastic dining experience for all customers. Establish clear accountability for addressing and resolving any issues quickly and effectively.

• Compliance and Risk Management: Ensure strict compliance with all Company & Client policies, site rules, and statutory regulations relating to Health & Safety, safe working practices, hygiene, fire, and COSHH.

Ideal Candidate:

You are a natural, positive leader currently excelling in a senior culinary or development-focused role. You combine strong analytical capabilities with exceptional people skills.

• Proven ability to demonstrate strong knowledge and experience in business finance, including managing budgets, controlling costs, and driving profitability.

• Demonstrate genuine creativity and flair in food development. Possess a passion for the industry and stay current with all trends, innovations, and developments.

• Extensive experience operating within a compliance-led environment, with a deep understanding of the importance of adhering to stringent policies and procedures.

• A natural team-builder and motivator with exceptional customer service skills and emotional intelligence.

Package Description:

At Miquill, we know our success depends on you. We are deeply committed to employee health, well-being, and professional fulfilment. In addition to a competitive salary and pension, you will enjoy:

• Company Car/Car Allowance

• Private Healthcare

• Life Insurance

• Enhanced Parental Leave

• Company Sick Pay

• Access to comprehensive employee discount programs

• An additional day's leave to celebrate your birthday!

We expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, and an enhanced DBS disclosure will be sought by the company.