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Date Added: Thu 21/08/2025

IT Support Technician - 2Nd Line

Cambridge, UK
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Company: DIGITAL WAFFLE

Job Type: Permanent

Salary: Up to £27000.00 per annum


Job Title: 2nd Line IT Support Technician
Location: Cambridge
Salary: £27,000 + Benefits


The Role
We are a growing and well-established IT consultancy, providing support to a range of clients from innovative start-ups to large multinational organisations. Our team enjoys a hardworking yet friendly and flexible environment, where professional growth and ongoing training are encouraged.

This role offers the chance to work on a wide variety of projects and technologies, with opportunities to develop your skills further through hands-on experience and targeted training.

Key Skills & Experience
The ideal candidate will have experience in, or exposure to, the following:

  • IT support experience (minimum 2 years preferred)
  • Windows Server #removed#)
  • Windows 10 & 11
  • macOS
  • GPO, DNS & DHCP
  • Microsoft Exchange Online and Office 365
  • Active Directory
  • Hyper-V / VMware
  • Firewalls, VPN implementation and configuration
  • Sophos AV and Endpoint Encryption
  • SharePoint Online
  • Microsoft Office #removed#)
  • Knowledge of Linux systems (desirable)



About You

  • Personable, with strong organisational skills and attention to detail
  • Able to manage your own workload effectively
  • Confident working both remotely and on-site with clients



Requirements

  • Minimum of 2 years' IT support experience (or equivalent capability)
  • Full, clean UK driving licence and access to a car (site visits required; mileage reimbursed)



Benefits

  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Free parking


If you are interested in this role, apply directly or email a copy of your CV

Apply Now