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DATE ADDED: Wed 17/10/2018

Customer Service Representative

Riverside, USA
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COMPANY: COLLABERA INC.

Job Description
  •  Assists customers with questions or issues regarding their accounts received via phone and/or correspondence.
  • Calls are predominantly routine but may require deviation from standard screens, scripts, and procedures.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • Requires advanced knowledge of the organization, products and/or services.
  • Must have good communication and problem-solving skills.
  • May research issues or transfer to a research function.
  • Handles customer calls with somewhat more complexity.
  • Generally has more than 1 year of experience. 

 

Top 4 skills 

  • Team player 
  • Attention to details 
  • Can multi-task 
  • Able to handle the high volume of calls


Role: Customer Service Representative
Job Type:
Location: Riverside,

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