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Date Added: Tue 22/07/2025

Client Service Executive

Wimborne, UK
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Company: EDEN ROSE

Job Type: Permanent, FullTime

Salary: £29,000 - £32,000 per annum

Are you a proactive, detail-focused individual with experience in financial services client support?

We’re working with TrinityBridge to recruit a Client Service Executive for a 12-month fixed-term contract in Wimborne. This is a fantastic opportunity to join a respected wealth management firm and play a key role in supporting advisers and ensuring clients receive a first-class service experience from onboarding through to ongoing support.

?? Key Responsibilities:

  • Manage client and lead records via the CRM system

  • Ensure accurate and timely data entry across internal and third-party platforms

  • Coordinate and schedule client meetings, manage adviser diaries, and confirm appointments

  • Prepare review packs, valuations, and documentation ahead of client meetings

  • Respond to and manage client queries, either directly or by referring to the appropriate internal teams

  • Monitor and direct new business queries and servicing requests in line with service level agreements (SLAs)

  • Maintain strong document management practices in line with company procedures

  • Collaborate with internal teams to support efficient and profitable operations

  • Provide general administrative support as required by the business or Client Service Manager

? Requirements:

  • Previous experience in a client support or admin role within financial services

  • High attention to detail with strong organisational skills

  • Comfortable using CRM systems and Microsoft Office applications

  • Excellent communication skills (both written and verbal)

  • Strong record-keeping and documentation abilities

  • Ability to multitask and manage competing deadlines

  • Team player with a proactive and solutions-focused mindset

  • Able to use initiative and work independently when required

?? What’s on Offer:

  • Salary: £29,000 - £32,000 (dependent on experience)

  • Join a professional, friendly, and well-supported team

  • Opportunity to work in a respected and growing wealth management firm

  • Hybrid working options available after onboarding

  • Structured onboarding, training, and support throughout the contract

If you're looking to develop your career in client services within a well-established financial planning business, apply now or reach out for a confidential conversation.

Apply Now