Support Worker

• Annual Salary: £25,809.30 per annum/pro rata
• Location: Llansamlet, Swansea
• Job Type: Permanent (24, 30, and 36 hours contracts available)

We are seeking a dedicated Support Worker to join our team in Llansamlet, Swansea. This role offers a unique opportunity to provide practical and therapeutic support to children and young people experiencing mental distress in a non-clinical setting. The successful candidate will play a crucial role in offering guidance, support, and early interventions aimed at improving mental wellbeing and safety.

Day-to-day of the role:

• Provide 24/7 non-clinical support to children and young people up to the age of 18, with bed provision available.
• Manage and respond to new and current referrals, providing specialist 1:1 support through face-to-face and telephone contact.
• Offer a safe space for individuals experiencing various mental health challenges.
• Identify and refer to appropriate services based on individual needs.
• Develop resilience in individuals, enabling them to self-manage and find solutions in a supportive environment.
• Facilitate a communal area for relaxation and social interaction.
• Provide practical interventions such as meals, beverages, and laundry facilities.
• Record all client interactions accurately on the database system.
• Support individuals in developing short-term recovery plans.
• Work collaboratively with external agencies to ensure optimal outcomes.
• Participate in a flexible rota that includes unsocial hours, weekends, and public holidays.

Required Skills & Qualifications:

• Must be a driver and willing to travel as needed (mileage compensated at 49p per mile).
• Experience in a support role, preferably within mental health or social care.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• Ability to handle sensitive information with confidentiality and integrity.
• Commitment to continuous personal and professional development.

Benefits:

• Competitive salary with a pending pay award.
• Flexible working hours with contracts available for 24, 30, and 36 hours per week.
• 25 days holiday per year plus 8 public holidays (pro rata).
• Opportunities for professional development and training.
• Supportive and inclusive work environment.

To apply for this Support Worker position, please submit your CV detailing your relevant experience and why you are interested in this role.