A large Housing provider in Ipswich are seeking a Repairs and Compliance Officer to join their team.

Main purpose: To support an effective and efficient service.

Contract length: 3 temporary.

Hours:35 hours per week.

Working pattern:Office based (Ipswich office or Essex Hub)

Responsibilities:

* Know the progress and status of all outstanding repairs.

* Log, diagnose and raise new repairs.

* Ensure contractors, suppliers, residents and clients are well-informed at all times.

* Ensure clients and residents get prompt and helpful responses to their queries.

* Property compliance records are reliably accurate and complete and documentation can always be found where it should be.

* Safety issues and potential compliance breaches are always escalated promptly.

* To provide a range of administrative functions to support the day-to-day management of FRA's, FRA Actions, Fire Servicing, Asbestos and Water Hygiene.

* Ensure all databases are populated as required and any missing data is highlighted and requested. Input all required service and compliance property data into database/systems.

* Manage and action all no access, it is critical that the no access process is followed through on all compliance areas.

* Act as a principle/key point of contact for team enquiries, taking telephone call and dealing with minor issues etc.

* Arrange and attend monthly/quarterly liaison meetings with the contractors and follow up the actions agreed in the meeting.

* Promote and improve value for money and instil a culture of customer excellence.

* Contribute to any relevant projects and tasks as directed by the Repairs and Compliance Officer.

Apply now with your CV attached