A growing IT Support Team needs dynamic and energetic people to help shower love and attention on our Business clients. PalmTech is an elite team of 20 professionals dedicated to providing world-class Information Technology solutions and services to Businesses in Palm Beach County.
The successful candidates will have an entry level background in Computer Technology. You may not have a lot of professional experience with computers, but you should have a passion for IT and be driven to advance your career. Although not required, the best candidates may be a recent graduate or even presently enrolled in college, university, or a tech school. You should have an outgoing personality, excellent interpersonal/conversational skills, and a genuine desire to help people. This opportunity is a great way to take your existing knowledge of IT to the next level. Don't let the low starting salary deter you. As you obtain the certifications on our career road map, you will receive substantial increases in pay and more responsibility. The best part is that we also pay for the approved training materials and tests as our ongoing investment in your success. Some of the certifications we will pay for include CompTIA’s A+, N+, S+ as well as numerous certifications from Microsoft, Cisco, and Amazon.
As a "First Responder" on our team, you will answer incoming calls for support and use specialized software to manage and escalate issues to the rest of the team. You will also monitor backup jobs, servers and other equipment for faults and decide the best way to resolve the issue.
As you go through our program and your knowledge grows, you may be promoted to other Technical Teams as positions open up. We have a full range of career advancement opportunities in Sales, IT Consulting, Network Engineering, Cloud Services, Systems Engineering, and Technical Support.
Please take the time to send a cover letter to tell us a little bit about yourself, what kind of cool things you have done with computers, and why you feel you are perfect for this career opportunity.
We look forward to hearing from you.
PalmTech is a growing IT Consulting Firm that supports clients primarily in Microsoft Windows network environments. We focus on the 15-200 seat market and provide managed services, general computer, and LAN/WAN support for these clients. We perform installation and periodic maintenance and support of network hardware and software. In addition, we also provide other products and services such as disaster recovery services, Cloud-based services, virtualization, VPNs, VOIP, and security services. We support products from industry leading vendors such as Cisco, Lenovo, Microsoft, Citrix, Dell and many more. We act as the IT department for our clients supporting all aspects of their computer network infrastructure.
Role: Help Desk Professional for IT Solutions Company
Location: West Palm Beach,
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