Job Ref: NOB2595

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: Salary £41,700 plus £5,000 Rooms Service Charge and Benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 11/03/2026

Closing date: 13/04/2026

As a Senior Housekeeper, you will support the smooth operational running of the housekeeping department, ensuring the highest standards are maintained across all guest rooms and public areas. Working closely with the Executive Housekeeper and Head Housekeeper, you will supervise daily operations, guide the team and ensure every space reflects the comfort, quality and attention to detail that define the Nobu experience.

You will

• Support the leadership and day to day operation of the housekeeping department
• Deputise for the Head Housekeeper or Housekeeping Coordinator when required
• Supervise the housekeeping team across all floors to ensure efficiency and high standards
• Ensure all team members and agency staff are briefed effectively at the start of each shift
• Monitor service standards across guest rooms and public areas to maintain exceptional presentation
• Support recruitment, training and development of housekeeping colleagues
• Foster a positive and supportive team culture that encourages progression and retention
• Assist with managing inventories including linen, uniforms and housekeeping assets
• Monitor departmental procedures and systems to improve productivity and efficiency
• Respond to guest feedback and internal audits, supporting action plans to maintain service excellence
• Report maintenance issues promptly and ensure they are addressed through the correct channels
• Support labour planning and scheduling to ensure staffing levels align with hotel occupancy
• Maintain strong communication with other departments across the hotel
• Ensure all health, safety and statutory standards are maintained
• Assist with the development and implementation of housekeeping procedures and standards
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience within a housekeeping supervisory or senior role in a luxury hotel environment. Organised, detail focused and approachable, you are confident leading teams and maintaining high operational standards. With strong communication and coaching skills, you enjoy developing colleagues and ensuring every guest enjoys a comfortable and memorable stay.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.