Branch Manager

Location: Somerset
Job Type: Full-Time, Permanent
Salary: £55,000 + Bonus
Hours: 44.5 hours per week | Alternate Saturdays (1 in 2)

Overview

KBB Recruitment are working with a well-established plumbing and heating business to find an experienced Branch Manager.

This is a pivotal role where you'll take full responsibility for day-to-day branch operations. You will lead and motivate a high-performing team, drive sales, ensure safe and efficient operations, and deliver outstanding customer service.

Key Responsibilities

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Lead and manage daily branch operations to meet sales, service, and efficiency targets.

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Motivate, coach, and develop team members to achieve high performance.

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Work alongside the Assistant Branch Manager to plan workflows and manage daily activities.

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Drive sales through strong customer relationships, marketing initiatives, and team collaboration.

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Ensure revenue, productivity, and customer service targets are consistently achieved.

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Oversee staff performance, providing feedback and development support.

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Resolve customer, supplier, and team issues with professionalism.

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Ensure compliance with health & safety, environmental, and company procedures.

About You

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Proven experience managing a branch in building materials, construction, or trade.

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Strong leadership skills with the ability to inspire and develop a team.

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Commercially minded, with a track record of delivering sales targets and identifying growth opportunities.

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Confident in stock management, customer service, H&S compliance, and sales operations.

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Excellent communication and interpersonal skills.

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Proficient in Microsoft Office and internal systems.

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Hands-on, proactive, and results-driven.

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Experience managing a medium to large-sized branch is essential.

What's on Offer

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£55,000 per annum + performance bonus

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44.5 hours per week, including alternate Saturdays (1 in 2)

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Ongoing training and professional development

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Supportive, team-focused working environment

KBB Recruitment are acting as the employment agency for this position