Job Opportunity: Head of Sales & Operations - Bespoke Metalwork Business

Location: Stockbridge, Hampshire
Employment Type: Full-time, Permanent
Team Size: Approx. 10 employees

A unique opportunity has arisen to lead a specialist metalwork business with a strong reputation for quality craftsmanship and design. This role is ideal for a commercially driven individual with leadership experience, strong operational oversight, and a passion for premium, bespoke products.

Key Responsibilities:

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Sales Leadership:
Drive profitable sales growth through strategic planning and execution. Develop and implement clear sales targets and action plans.

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Marketing Strategy:
Work with Group Marketing to align local marketing strategies with wider Group objectives. Lead the creation and delivery of engaging campaigns, budgets, and performance metrics.

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Operational Oversight:
Take full responsibility for the day-to-day running of the business. Oversee design, estimation, procurement, and production activities to ensure efficient delivery and client satisfaction.

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Client Engagement:
Cultivate relationships with interior designers, architects, boat builders, and other professionals seeking custom metalwork solutions.

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Strategic Development:
Lead the business forward by developing and executing commercial strategies that reflect both market trends and the company's commitment to artisanal excellence.

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Internal Collaboration:
Work within a Matrix structure to ensure close coordination across internal functions and with wider Group teams.

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Team Management:
Lead and inspire a small, talented team. Foster a culture of high performance, collaboration, and accountability.

Ideal Candidate Profile:

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Demonstrable success in delivering strong sales performance and business growth

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Proven ability to manage and motivate a small team

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Experience overseeing operational functions across departments

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Comfortable working in a Matrix environment and collaborating across teams

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Passionate about craftsmanship, design, and bespoke product offerings

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Commercially astute with strong analytical and reporting skills

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Confident communicator, capable of representing the business at events and exhibitions

Why Join?

This is a rare leadership role where commercial impact, creative thinking, and hands-on operational management intersect. You will have the opportunity to shape the future of a respected, high-quality brand within a collaborative and entrepreneurial environment