Job title: Claims Handler

Salary: £30,000

Location: Northampton

OVERVIEW 

An excellent opportunity is available with our client in the insurance sector. We're here to connect them with an experienced Claims Handler to join their team. This full-time, permanent role offers office-based or hybrid working options. You will manage a variety of claims, negotiate settlements, and ensure the best outcomes for clients.

RESPONSIBILITIES 

• Advise clients and brokers on claims and settlements
• Handle claims across Motor/Fleet, Property, and Liability lines within SLAs
• Negotiate settlements with insurers, loss adjusters, and service providers
• Represent the business at industry events and networking opportunities
• Maintain accurate claims records and ensure compliance with regulations

QUALIFICATIONS 

• Cert CII or Dip CII (or working towards)
• CILA qualification (desirable)

DAY-TO-DAY 

• You will manage claims from start to settlement
• Support broker teams
• Attend team meetings as required
• Maintain accurate records in claims systems

SKILLS 

• Strong knowledge of insurance, risk assessment, and underwriting
• Proficient in Acturis, Microsoft Office, and insurer platforms
• Excellent communication and relationship management
• Ability to mentor junior staff

EXPERIENCE 

• Claims handling experience across Motor/Fleet, Property, Liability, and related sectors
• Understanding of FCA regulations and compliance
• Proven ability to build and maintain strong client and insurer relationships

If you have the relevant experience or know someone that does please contact me now on 07458 #removed# or email us at