Altrincham, UK

Customer Service Advisor

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Mon 04/12/2017

COMPANY: MATT BURTON ASSOCIATES LTD

JOB TYPE: Permanent

SALARY: £15k - 17k per year + Benefits

Our client, a leading insurance business, are looking for Customer Service Agents to join their growing team in Altrincham. Agents will be responsible for giving the very best customer service they can offer to existing customers.

They are interested in speaking to candidates who take pride in their work and will enjoy speaking to customers throughout the day.

The Role

- Provide customers with an exceptional level of service
- Meet and exceed customer’s expectations
- Enjoy giving excellent customer service
- Effectively negotiate with customers
- Ensure all documentation is issued correctly and meets our compliance levels
- Assisting the wider team maximising the opportunity our customers

About You

- Have a natural ability to build rapport
- Confident in communicating with people at all levels
- Have strong objection handling skills
- Demonstrate tenacity and drive to meet and exceed targets
- Sharp thinking and an eye for detail
- Computer literate

The Offer

- 37.5 hour working week
- Comprehensive training program
- True commitment to your ongoing development
- Reward related earnings
- Subsidised gym membership
- 24 days holiday each year
- Season ticket loans
- Contributory pension scheme
- Shifts between 08:00 and 20:00 Monday to Friday, 09:00 - 17:00 Saturday and 10:00 - 16:00 Sunday, working 1 in 2 weekends.

The Company

Our client is an award-winning leader in automotive insurance. They have been established for over 30 years and currently employ over 300 people.

They take great pride in recruiting and training talent in the marketplace and are looking for staff who reflect the same values.

For more information please apply now or contact our recruitment team.

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