Bennett and Game are partnering with a family run IT & Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville.

This is a fantastic opportunity to get real on the job training and development alongside nationally recognised certifications and eventually progressing into a 3rd Line Support Engineer role.

2nd Line Support Engineer Job Overview

This role is a blend of responsibility and growth. You'll already be confident in:

Taking ownership of escalated support requests
Communicating clearly with clients
Troubleshooting issues in Microsoft 365, Windows, and networking environmentsYou'll be building experience in:

Project delivery and migrations
Azure AD and cloud-first environments
Security standards and best practices
Scripting and automation2nd Line Support Engineer Job Requirements

Positive attitude and hunger to improve
Calm under pressure
Strong communicator
Process-oriented and dependable
Networking fundamentals (Ubiquiti, Mikrotik desirable)
VoIP and 3CX knowledge - Highly Desirable
Knowledge of Windows Server environments - Highly Desirable2nd Line Support Engineer Salary & Benefits

Circa £30k salary DOE
Monday - Friday (office hours)
28 days holiday (inclusive of bank holidays)
Growth pathway to 3rd Line EngineerBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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