Intermediary Consultant

Our client is a not‑for‑profit health and wellbeing provider with a long-standing commitment to making healthcare accessible for working people. They are seeking an experienced Intermediary Consultant to join their expanding team and play a key role in delivering an outstanding experience to clients, partners, and stakeholders.

In this role, you will be responsible for developing, managing, and strengthening relationships with intermediaries, introducers, and their customers. You will drive revenue growth, support efficient and effective onboarding, and ensure consistently high levels of customer satisfaction. Acting as a strategic advisor, you will work collaboratively to provide tailored solutions that meet customer needs and align with organisational objectives.

Key Skills

Excellent negotiation and influencing skills
Strong relationship-building capabilities
Advanced contract review and interpretation skills
Confident presenter with outstanding written and verbal communication
Strong research and analytical skills
Commercial awareness with the ability to identify opportunities for growth
High level of accuracy and attention to detail
Effective planning, organisation, and prioritisation
Data‑driven mindset with the ability to interpret and act on insights
Proactive problem-solving abilities with resilience and adaptability
Ability to work collaboratively across teams and functions
Competent in the use of CRM systems and reporting tools
Customer‑centric approach, committed to delivering exceptional service Required Experience

Proven experience within the employee benefits (cash plans) market as an Intermediary
Strong understanding of FCA regulations associated with regulated products
Solid market awareness and intelligence
Demonstrated ability to manage and develop intermediary and broker relationships
Experience delivering tailored presentations, proposals, and solutions
Background in a sales, consultancy, or partner‑focused environment

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