Inbound Collections Advisor - £34k OTE

Monday-Friday (hybrid after training)

Up to £24,700 + monthly bonus (up to £800 p/m)

Redditch

Do you have experience working in a collections, credit control or debt recovery role?

If you do, please read on as we are proud to be representing a leading financial services business based in the South Birmingham area that is looking to grow its collections team.

Inbound Collections Advisor role:

* You will be dealing with inbound and making outbound calls to customers to recover outstanding debts.

* Handle difficult conversations with customers in a professional and empathetic manner.

* Accurately input information taken during your conversations on to the CRM system updating customer progress and details.

* Following compliance and regulations set out by the business.

* Working towards team and individual targets surrounding collections.

* Dealing with customer payment details and negotiating agreements.

* Constantly strive to deliver an excellent level of customer service.

Inbound Collections Advisor benefits:

* Fully paid training

* Excellent opportunity for progression

* Hybrid working once fully up to speed

* Monthly bonuses

* Pension contribution

* Holiday entitlement

* Free parking

Interested in knowing more?

CLICK APPLY.

Successful applicants will be required to complete CCJ/DBS and other background checks prior to starting employment