Key Responsibilities

• Responding to customer enquiries via phone and email in a professional and timely manner
• Processing orders, updating records, and maintaining accurate system data
• Supporting with scheduling, filing, and other administrative duties
• Ensuring a high standard of customer service is delivered at all times

About You

• Previous experience in a customer service and/or administrative role
• Strong communication skills, both written and verbal
• Excellent organisational skills with the ability to prioritise workload effectively
• Confident IT skills, including MS Office and data entry systems
• A proactive, team-focused approach with strong problem-solving skills