Randolph Hill Nursing Homes Group are looking for an exceptional individual to join us as Administrator at our Head Office based at South Gyle, Edinburgh. You will assist the Office Manager with the smooth running of head office with all aspects of administration. At Randolph Hill we display the highest levels of care for older people. Compassion, warmth and kindness are top priorities for our highly skilled team.

We care the way you care

Since 1985, Randolph Hill have had an enviable reputation for quality care provision. We are large enough to be able to provide great support to our teams with comprehensive training, whilst still small enough to avoid becoming overly bureaucratic and make decisions to fit every circumstance. With 7 high performing nursing homes across our Group, our homes are extremely well run, attaining positive grades with the Care Inspectorate. Randolph Hill are committed to quality and look for like-minded people to support us in achieving our objectives.

We offer a range of benefits including;

• Competitive salary

• Strong ethos of work / life balance

• Monday to Friday working hours 0900 - 1700, including hybrid working on a Friday

• 28 days holiday which increases with length of service

• Pension scheme

• A strong and highly stable, friendly and supportive head office team with low staff turnover

• Work for an organisation with an excellent reputation for delivery of quality care provision

• Great team environment

Knowledge, Skills and Experience

• At least 5 years previous administrative experience within a fast moving, customer led environment

• Able to multi-task and prioritise workload

• Clear and concise communicator with excellent listening skills along with good spoken and written English

• The ability to demonstrate a positive and helpful attitude at all times whilst maintaining confidentiality, and communicate in an empathetic/sensitive style

• Demonstrate assertiveness whilst maintaining professionalism at all times in communication with people both internally and externally

• Solutions focussed with the ability to problem solve

• Good computer skills with working knowledge of Word/Excel and purchasing and sales administration

• Knowledge of elderly care and dementia is desirable

• Experience operating Payroll systems (We use Opera 3) but working knowledge of other payroll systems such as Sage is essential

• Knowledge of purchase ledger

Job Purpose

Randolph Hill Group operates nursing homes offering long and short-term care to those with particular needs, especially frail elderly people. Each home's philosophy is to provide competent, skilled and empathetic individual care. The company is committed to future expansion, therefore each unit must operate on a professional business basis, maintaining budgeted profit margins.

You will;

Assist the Office Manager with the smooth running of the head office administration function

Reflect the high standards of the company in all aspects of work and ensure all enquiries are dealt with in a professional manner

Show loyalty to the company and respect confidentiality at all times

Treat colleagues with respect and ensure teamwork is good

Main responsibilities

Report and record as appropriate all relevant information in a neat, accurate fashion

Comply with company policies and procedures and adhere to safe working practices

Complete Head Office reports timeously

Attend regular staff meetings and training where appropriate

Treat and use all equipment in a safe manner, reporting through the correct channels when maintenance/repair is required

Payroll - payroll preparation and data input

All aspects of payroll administration - P46's, bank details, tax credit forms and staff queries

Liaising with Head office re sales invoicing, personal allowance, preparing files in admission and closing on departure, electoral registration,

All other administration including petty cash, purchase ordering