Customer Service Advisor

Our client is seeking a vibrant Customer Service Advisor to join their thriving Finance Company in Macclesfield. They are looking for an enthusiastic and proactive individual with a talent for quick thinking and a wholehearted approach to their work. As a Customer Service Advisor, you'll be the welcoming voice that customers encounter first, and you'll have the opportunity to excel in a dynamic and energetic setting.

As a Customer Service Advisor, you'll be rewarded with a basic salary of £24,000. You'll also enjoy the perks of excellent working hours, a relaxed dress code, and the chance to develop your career in a supportive and dynamic work environment.

Our client is a flourishing Finance Company that's enjoying a period of consistent growth. They're based in Macclesfield and are known for valuing their employees, providing a supportive and dynamic work environment. They're now looking to expand their team with a full-time Customer Service Advisor.

As the Customer Service Advisor, your duties will include:

• Being the first point of contact for clients in need of financial solutions.
• Making outbound calls to customers who have expressed interest in a loan.
• Transferring customers to third-party lenders.
• Conducting compliant fact-finding with clients.
• Following up with clients for any outstanding documents.

Package and Benefits:
As a Customer Service Advisor, you'll enjoy:

• An annual salary of £24,000.
• Excellent working hours 
• 25 days holiday plus bank holidays off
• A casual dress code.
• A company pension.
• Death in Service benefit.
• On-site parking.
• Opportunities for career development.

The perfect fit for the Customer Service Advisor role will:

• Have experience working within a Contact Centre (preferred).
• Possess a great telephone manner and excellent rapport building skills.
• Have good and accurate keyboard skills, with attention to detail.
• Be motivated by positive customer interaction.
• Enjoy talking to clients and have the patience to explain products.
• Have the drive and determination to meet targets and succeed.

If you've previously worked as a Contact Centre Agent, Customer Support Representative, Customer Relations Advisor, Client Services Representative, or Customer Care Advisor, you might find this Customer Service Advisor role to be the perfect next step in your career.
Are you ready to take on a new challenge as a Customer Service Advisor? If you're excited about the prospect of joining a growing company and you're ready to make your mark, we'd love to hear from you. Don't miss out on this fantastic opportunity - apply today with your up-to-date CV.

Don't miss out on this fantastic opportunity, apply today with your up to date CV or call Jenni on 01614166135 for more information. 
 
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