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DATE ADDED: Thu 31/10/2019

IT Technical Support Analyst

Tamworth, UK


JOB TYPE: Permanent, FullTime

Role: **IT Technical Support Analyst x2**
Location: **Tamworth**
Salary: **£25,000 - £28,000 DOE**
A fantastic opportunity has arisen for an experienced **IT Technical Support Analyst** to join a leading organisation in Tamworth.
The successful candidate's will provide a mixture of direct support and consultancy services to my client's customer base.
Responsibilities: **IT Technical Support Analyst**

- Respond to inbound queries and log tickets (1st and 2nd line issues)
- Diagnose and resolve software issues (technical and functional)
- Install software on customer infrastructure
- Upgrade software on customer infrastructure
- Commission hardware devices used by our software
- Supporting customer hosted software
- QA software fixes/changes

Skills and experience: **IT Technical Support Analyst**

- Analytical problem solver
- Able to learn quickly and learn well
- Strong working knowledge in a Microsoft technical environment
- Working with MS Servers
- Azure
- Networking
- Net
- Experienced in supporting MS SQL server (desirable)
- Able to write SQL scripts
- Use of profiler
- Excellent communication skills (written and verbal)
- Full driving licence

If you are an experienced **IT Technical Support Analyst** looking for a new challenging role where you can be a valued member of the team then please send your latest CV to or call Jenny Collin on ##### ###### Advertised through Zoek 94825ef6505b4464ac42b5865b6b3e207