Job Title: Warehouse Contract Manager
Location: Billingham

Overview:
Jackson Hogg is delighted to be supporting a well-established logistics organisation with the recruitment of a Warehouse Contract Manager. This is a key leadership role, responsible for overseeing a major customer contract and ensuring high standards of operational performance, compliance, and service delivery.

Job Description:
As Warehouse Contract Manager, you will take ownership of all aspects of warehouse operations linked to a customer contract. You will play a crucial role in delivering contractual obligations efficiently and effectively, while maintaining excellent standards of safety, quality, and customer satisfaction.

Key Responsibilities:

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Oversee and manage all contractual agreements within warehouse operations.

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Ensure contract terms and conditions are fully understood and adhered to.

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Monitor performance, compliance, and identify opportunities for improvement.

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Supervise daily warehouse activities including receiving, storage, inventory management, and dispatch.

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Implement strategies to improve efficiency, control costs, and enhance service delivery.

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Maintain accurate records of stock levels, transactions, and reporting data.

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Lead on quality control, safety compliance, and industry standards.

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Conduct audits and inspections to maintain continuous improvement.

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Act as the key point of contact for the customer regarding warehouse operations.

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Provide leadership and guidance to the warehouse team, coaching and developing staff to achieve their potential.

About You:

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Proven management experience within logistics or FMCG.

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Strong understanding of warehouse operations, inventory management, and logistics processes.

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Excellent communication, negotiation, and interpersonal skills.

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Proficiency in WMS and other warehouse/operational systems.

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A confident leader with experience of managing and developing teams.

What's on Offer:

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Competitive Salary

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Bonus scheme up to 10% (linked to objectives)

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25 days annual leave

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Life assurance

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Sick pay