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Date Added: Wed 01/09/2021

Freight Customer Service Operator

West Midlands (County), UK
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Job Type: Permanent, FullTime

Salary: £18000 - £22000/annum


Offering £18K TO £22K

Excellent work benefits package, private health care, Pension, bonuses etc

Based in Birmingham

Global Freight & Logistics Organisation

This position of Freight Customer Service Operator, requires a candidate who is hard working and can communicate across all levels with customers (internal & external) as well as build relationships suppliers and 3rd party service providers. Who has a desire and willingness to learn and is seeking to carve out a career in the Freight and Logistics industry.

We are working with a global freight forwarding organisation who are seeking to recruit a FREIGHT CUSTOMER SERVICE OPERATOR to work in their Birmingham based operation. The role requires a customer service focused individual who possesses excellent communication skills.

The successful candidate will be handling AIRFREIGHT shipments and duties will include:

* Responding to customer enquiries

* Quoting customers, and making bookings,

* Liaising with Airlines and hauliers,

* Building relationships with overseas offices

* Arranging collections and deliveries,

* Managing customer expectations,

* Resolving any issues and answering queries

* Processing Shipments through to delivery,

* Billing out and invoicing

Full training and career development will be offered to the successful candidate.

An excellent opportunity working for a Global Freight and Logistics operations
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