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Date Added: YESTERDAY

Contract Manager

Tower Hamlets, E1, UK
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Company: SERVICE CARE SOLUTIONS

Job Type: Temporary, Full Time

Salary: £360 - £500/day

Job Advert - Repairs Contract Manager (London Borough Council)

Client: Local Authority - London Borough
Job Title: Repairs Contract Manager
Location: London (Hybrid - 2 to 3 days per week in the office)
Contract: Ongoing Temporary Contract
Pay Rate: £500 per day Umbrella LTD / £360 per day PAYE
Start Date: ASAP

About the Role: We're currently recruiting for an experienced Repairs Contract Manager to oversee the delivery of a major Responsive Maintenance, Void Property Works, and Minor Planned Works contract for a Local Authority in London. This is a high-impact leadership role responsible for contract performance, operational governance, and managing a team of technical officers on the ground.
You will ensure the service is effective, value-driven, and responsive to the needs of diverse neighbourhoods and communities, while maintaining high levels of customer satisfaction and contractual compliance.

Key Responsibilities:
Take full client-side responsibility for the General Build contract including responsive repairs and void works
Lead and manage a team of technical officers to oversee daily contractor performance
Chair contract governance meetings, manage variations, enforce sanctions, and ensure KPI targets are achieved
Monitor and report on a repairs budget of approx. £14m, ensuring value for money and effective cost control
Manage and respond to disrepair claims in collaboration with legal services
Oversee delivery of minor planned works and contribute to preventative maintenance planning
Lead leaseholder Section 20 consultations and act as a witness in tribunals as needed
Engage with internal and external stakeholders to develop service improvement plans
Deputise for the Head of Repairs when required and represent the service at senior meetingsWhat We're Looking For:
Proven experience managing multi-million-pound repairs and maintenance contracts
Strong leadership experience with the ability to inspire and manage multidisciplinary teams
Expert understanding of responsive repairs, compliance, and housing legislation
Experience managing disrepair cases, legal liaison, and S20 consultations
Advanced communication, negotiation, and reporting skills
Ability to drive service improvement through innovation and resident engagement
HHSRS-qualified and familiar with contract performance frameworks
Degree or equivalent qualification in Construction, Surveying, or Contract Management preferredHow to Apply: If you're interested in this opportunity or would like to find out about other similar roles, please get in touch on (phone number removed)
or email (url removed)
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