We are working with an exciting company in Leeds who are seeking to appoint a highly organised and detail-oriented Service & Logistics Coordinator to oversee daily scheduling operations and coordinate the efficient movement of goods within our warehouse. A role pivotal to the wider company, the successful candidate will ensure timely deliveries and smooth communication between warehouse staff, drivers, and external partners. A highly organised individual, the Service & Logistics Coordinator will manage the end-to-end repairs and parts process, having a proactive approach to engineer scheduling as well as having that wider warehouse coordination skill set.

Key duties will include;

Conduct initial fault-finding with customers via phone/video to ensure accurate diagnosis before engineer visits
Work closely with engineers to confirm required
Act as the central point of contact for all repair-related queries
Plan and optimise engineer routes and schedules to maximise efficiency
Ensure appropriate resource allocation
Resolve scheduling conflicts
Take ownership of spare parts management
Coordinate parts ordering
Ensure parts are correctly labelled, tracked, and organised within the warehouse
Coordinate day-to-day warehouse activity to ensure fair and efficient allocation of tasks (goods-in, checking, picking)
Ensure incoming goods are checked and processed correctly
Oversee picking accuracy
Coordinate inbound and outbound deliveries, including communication with couriers and suppliers
Proactively track and manage expected deliveries into the warehouse
Ensure all repairs are followed through to completion
Maintain accurate records across repairs, logistics, and stock
Track and report on KPIs such as turnaround time, first-time fix rate, and delivery performance
Manage spare part returns
Organise outbound shipments
Maintain awareness of all incoming and outgoing orders to support planning and coordination
Support implementation of improved systems

This is a fast-paced setting that requires the successful candidate to act in a reactive yet structured manner, working Monday-Friday in this fully office-based role, the successful candidate will be;

Minimum of 4 years scheduling /logistics focussed role
Excellent customer service skills
Strong organisational and coordination-based skills
Proficient in all MS Office packages

If you an experienced coordinator who is looking for a new opportunity, please can you send your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful