We are seeking a Collection Manager to direct and oversee a staff of 10 employees focused on inbound calls and consumer disputes. We are looking to improve the efficiency and productivity of our existing operation. Longer-term we would like to expand our operation to include outbound collection efforts.
Responsibilities will include:
- Profit and Loss
- Monitor a staff to ensure they are complying with company standards including relevant collection laws and regulations
- Evaluate and implement improvements to collections processes and systems
- Recruit, hire and train staff
- 2 years plus management experience in a collection operation ideally a third party collection agency
- 5 years collections experience
- High School Graduate
Plaza Services (#removed#) is a debt buyer of delinquent consumer debt based in Sandy Springs, GA.
Role: Collection Manager
Location: Sandy Springs,
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