Aftersales Administrator

Location: Maldon

£25,000 - £27,000 per annum

Experienced Administrator required to join a busy aftersales department in a local manufacturing business. This is a full-time permanent role, working 8.30 - 5pm Monday - Friday.

Your duties will include raising sales invoices, preparing reports, updating the CRM, using excel to formulate spreadsheets and more. You will join a team of 4, who work together to ensure the smooth running of the aftersales department.

Day to Day Duties:

* Raising customer orders; order input; acknowledgement and issue of invoices and other supporting documents.

* Booking and managing Courier Deliveries

* Assist to prepare monthly, quarterly, and annual sales reports and forecasts, using a variety of software packages, such as Microsoft Word, and Excel.

* Accurate entry of customer data into ERP system and maintaining the integrity of records

* Provide timely response to customer enquiries using email, phone etc... as necessary.

* Liaising with staff in other departments and with external contacts

* Diary Management and Travel Booking

* Maintaining Training records

Required Skills & Qualifications:

* Strong IT skills and knowledge of the Microsoft Office suite, particularly Excel.

* Strong written and oral communication skills are essential to respond to all customer enquiries in a professional manner.

* Experience of inputting data efficiently and accurately

* Self-motivated with excellent organisational skills and strong attention to detail

* Excellent Communication Skills

* Team Player with Maturity - A results-oriented individual who, at the same time, is the consummate team player who can effectively negotiate with others to achieve win-win outcomes.

Pay, Benefits & Working hours

* Basic salary of £28,000

* 4 days per week in the office, 1 from home.

* Private Health care

* Salary Sacrifice Pension Scheme

* Death in service (4 times basic salary)

* Attractive office locations, with free on-site parking

* 25 days holiday per annum, plus bank holiday