We are seeking a Customer Service Representative to join our team!
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Portable Technology Solutions, LLC (PTS) is a leading provider of user configurable, mobile data collection software, barcode systems and RFID software. Through its market leading applications, PTS provides RFID and mobile solutions for any kind of organization, any type of system and any budget.
PTS solutions require no programming experience, enabling users of any ability to create enterprise class RFID and mobile applications in minutes. Organizations that utilize PTS solutions add tremendous efficiencies to their IT staff by shortening application development cycle time and decreasing costs.
Role: Customer Service Representative
Apply for this job now.