Claims Handler / Senior Claims Handler – Complex Cross-Class

Job Market – Insurance Claims

Claims Handler / Senior Claims Handler – About the role

Do you have solid commercial insurance claims handling experience? Are you looking for a role offering some work from home flexibility?

My client have an exciting opportunity for an experienced commercial insurance (Senior) Claims Handler to join their Claims Specialty Team.

This role is very customer focussed, requiring you to provide an excellent claims service to clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave, dealing with these classes of business and presenting claims MI.

Claims Handler / Senior Claims Handler – Key duties

You will be managing claims from across different products, such as property & liability and motor, ensuring service standards are met and/or exceeded

Keep an efficient diary system for all claims, ensuring claims are chased as required

Develop and maintain a full understanding of Acturis

Provide the broking department and clients with claims information and reports as required

Produce claims MI/claims reports when require

Claims Handler / Senior Claims Handler – Key requirements

Robust motor, property, and liability insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures

Robust experience in managing complex cross-class claims (property, casualty and/or motor trade) ideally a caseload in the region of 250 files, and Cert CII is desirable but not essential for this role.

A solid understanding of the insurance market, policy terms, coverage and claims procedures.

Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook

Cert CII, or working towards this or similar,