To provide high quality homecare services that support the right of customers to live the life they choose as far as they are able. As a Care Companion, you will be accountable to the Team Leader who will be responsible in ensuring that the Care Companion Team is run efficiently.
To enable and/or assist individuals to remain within the community, be a part of that community and lead as full a life as possible, by providing that "little bit of help". You will encourage each citizen to be as independent as possible, and will work with all professionals e.g. District Nurse, General Practitioner and/or Social Worker, by providing clear lines for communication, by providing explanations as and when required, always maintaining privacy, dignity and respect, and by following their own personal plan of care. Care Companions will work in isolation and as part of a team and will always acting in the individual's best interest. Each Care Companion will act as the "face" the client, ensuring professionalism at all times and always "wearing a smile".
Duties and Specific responsibilities
Visit each nominated citizen, at times directed by the Team Leader and Management. To be vigilant in looking for any signs of distress or anxiety, deterioration in physical, psychological, mental health or safety of the environment, and to report these as a matter of urgency to your Team Leader or Head Office in their absence.
To carry out all duties that is written within each citizen's personal plan of care in a way that demonstrates respect for privacy, dignity, choice and values, irrespective of severity or disability or personal circumstances.
Know your own limitations and summon help or assistance in an emergency situation. All actions should sustain, support and enhance the independence of the citizen, as specified within their personal plan of care.
Get to know each citizen within your care, their needs, wants, goals and outcomes. Supporting their physical, psychological, spiritual and social needs using a person centred approach, by observing and promoting the citizen's privacy, dignity, respect, independence, fulfilment and rights.
To be trustworthy, honest and reliable. Creating good professional working relationships with the individuals, their family, friends and anyone who is involved in their care.
Carry out personal care (only where specified on their care plan and subject to appropriate review).
Assist the individual in and out of chairs, beds etc. using agreed procedures.
Assisting individuals to turn to relieve pressure areas and monitoring skin.
Assist the individual with (un)dressing, in the care of aids, equipment (hearing aids, glasses, dentures, prosthesis etc).
All aspects of personal hygiene, i.e. washing, shaving, showering, skin care, nails, teeth/dentures.
Assist/support with the provision of feed, eating, drinking, and being aware of individual choice, likes/dislikes, nutritional and cultural requirements. Informing the Team Leader and/or Head Office of any changes.
Assist/support individuals to access toilet facilities, emptying of commodes, disposal of incontinence materials, using agreed health and safety procedures.
Encourage citizens to maximize their own abilities and skills.
Where it is written within the personal plan of care, to maintain cleanliness of the citizen's own home. To meet with health and safety requirements.
Light fires or operate other sources of warmth.
Where appropriate and home facilities are available, launder and iron clothes and bed linen.
Where it is written within the personal plan of care prepare or reheat meals and/or demonstrate to the citizen.
Actively plan and encourage individuals (according to ability) to participate in daily activities, outings, community interests etc.
Maintain accurate written documentation at all times, giving an accurate account as to what has happened during your time with the citizen.
Participate in Care for It call monitoring system as appropriate.
Maintain confidentiality at all times.
Advise citizens and family/friends of the complaints procedure where appropriate.
To compete the 12 day induction program and competence in care. Participate in all training programmers throughout the year, to ensure that your knowledge and skills are current and up to date. Enrol on QCF Level 2 if not already achieved.
Comply with the legal requirements of the Domiciliary Care Agency (Wales) Regulations 2004 and the National Minimum Standards; Health and Safety at Work Act etc.
Attend 2 monthly supervisions and monthly meetings.
Be committed and promote Back to Basics Care & Training Limited Equal Opportunity and Non Discriminatory Policies and Procedures in relation to service provision and employment issues.
Be responsible for any day to day decisions within the confines of the duties allocated and job description.
Be aware of your limitations and do not attempt to carry out any duty that you have not been trained and deemed competent to carry out.
Role: Care Companion
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