Job Scope:

We are looking to recruit a Relationship Executive to join us at one of the brands of Catalyst Care Group - LD Network. In this role, you'll collaborate with the Staffing Solutions team, ensuring best practices and high performance. Relationship Executive focus includes delivering top-notch service, supporting the Client Service Manager, and fostering strong relationships with our team, catalyst family, clinicians, clients, and service users.

As a Relationship Executive, your role encompasses owning client relationships, expanding clientele, identifying growth opportunities, ensuring compliance, and driving productivity. Vital tasks include upholding a healthy workplace environment, staying updated on business systems, and demonstrating accountability, responsiveness, while proactively identifying improvements within team and client interactions.

The Relationship Executive role requires strong communication, organizational skills, and problem-solving abilities. Proficiency in customer service, administration, and adaptability to changing priorities is crucial. Relationship Executive must excel in working under pressure, demonstrate attention to detail, and approach interactions with empathy and compassion.

Do you have?

* Experience of working in the healthcare sector, desirable

* Previously worked in a care company environment

* Experience dealing with or within a high-volume incoming calls and queries environment

* Experience using relevant business software such as MS Office 365

Benefits:

* Employee Assistance Programme.

* Retail Discount Scheme.

* Workplace pension scheme.

* My Gym Discounts.

* Cycle to Work scheme.

* Health Cash Plan.

* An additional four wellness days, which will be included in your holiday entitlement.

* An extra day holiday to be taken for birthdays.

* Group Life Insurance.

* Group Critical Illness cover.

* Income Protection cover.

About the company

We, at LD Network provide high-quality comprehensive care services through trusted experts, and cost-effective training for health and social care professionals and organisations.

Our Vision: To humanise health and social care providers and be the most clinician-centric organisation, and a great place to work for all. This means that we are people-led and that we put our team, our clinicians, our clients, and the people that need our support at the heart of the decisions we make, and the actions we take. We exist to impact people's lives for the better.

Join our family and our Great Place to Work!

We are proud to be certified as a Great Place to Work organization and to be recognized for our people-first culture which is inclusive and supportive and enables our people to learn, grow and contribute their best, and to live their purpose and thrive.

For us, a 'cultural fit' is equally as important as skills, experience and competence, and people are hired, measured, and rewarded on this basis.

No matter the role, at LD Network, everyone plays a crucial part in us driving towards our vision, and this is why we intentionally attract A-Players. An A-Player is an Accountability player, which means that they are passionate and energetic, they are ambitious and take ownership, and they have the ability to follow through. A-Players exceed expectations consistently.

Is this you? Please apply to join us