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DATE ADDED: Tue 08/10/2019

IT Professional Lead

Grantham, UK


JOB TYPE: Permanent, FullTime

ROLE: Senior 2 nd- 3 rd Line Support
LOCATION: Grantham
SALARY: £32,000 - £45,000

A fantastic new opportunity for an experienced Senior 2 nd -3 rd Line Support has arisen to join a fantastic, well-respected company with a lot of progression on offer.

This will suit someone who has a great background working with Windows Desktop Operating Systems and Basic Networking skills. Someone who is able to go out and meet clients, train others on how to use systems and remain professional at all times.

Responsibilities of Senior 2 nd -3 rd Line Support

* 2nd and 3rd Line Support Experience
* Desktop Support Experience
* Service Desk Experience
* Automation Scripting
* Project Work
* Upgrading Software and Systems

Skills of a Senior 2 nd -3 rd Line Support

* An ability to effectively prioritize workload and execute tasks under pressure.

* Excellent customer service skills developed working in an IT service-oriented environment

* An analytical approach - a structured thinker and problem solver.

* Demonstrable four years' experience in a similar position.

Senior 2 nd -3 rd Line Support Technical Skills

* Microsoft Desktop operating systems (Windows 7/8/8.1/10)

* Microsoft Server operating systems (Windows Server 2008/2008 R2/2012/2012 R2/2016)

* Microsoft products including Active Directory, Exchange, Microsoft Office Suite

* PowerShell/VBScript scripting.

* Antivirus and security products such as bitdefender, Duo mobile, Cisco Umbrella,

* VEEAM Backup and Replication technology


Please call Kazia at Premier Group to discuss further.

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