Job Description
Marketing Assistant (Retail/Marketing)
We are working with an internationally recognized client who are leaders in their industry. Based in the Chicago area, we are a fast expanding marketing firm who are looking for a candidate with a mix of skills for an exciting opportunity that combines Sales, Marketing support and Customer Service and Brand Representation.
The Duties of the Marketing Assistant
Be the professional face of our client
Sales process and closing
Speaking with new and existing customers on a face to face basis to increase customer retention and generate business leads for our client
Analyse sales and renewals
Act as point of contact for our clients customers
Provide an outstanding level of customer service on behalf of our client and company
Advise all customers with their needs and enquiries, ensuring their questions are answered appropriately
Experience Required:
Previous marketing/customer service experience is desired but by no means necessary as training is provided
Some experience in a customer facing role will be advantageous to your progression; customer service, hospitality, brand promotion etc
Personal Skills Required:
Must thrive working in a fast-paced, vibrant environment
Fast learner who can retain product information
Confident, outgoing and approachable
Capable to work under pressure & meet deadlines
Strong customer service skills whilst being assertive and polite