Due to business growth our client are actively looking for a Transport Compliance / Planner / Controller in their NORTHAMPTON location

The main responsibilities within the Transport Compliance / Planner / Coordinator role are:

- Big focus on compliance, fleet maintenance control, PMI, O Licence awareness and control, WITD, Drivers hours etc
- Allocation of work to couriers in a fair and transparent manner.
- Taking bookings accurately and advising clients of our services.
- Monitoring of jobs through to POD and completion.
- Implementing and maintaining Service Level Agreements.
- Proactively keeping clients and fellow employees informed of any delays or issues.
- Ensure your fleet size is sufficient to service your clients particularly during peak periods - maintain levels and recruit drivers when required.
- Any other duties instructed by Operations manager or directors

Handle the out of hours duty phone 1 week in 3.

The key skills we need you to have for the role include:
- Managing and exceeding customer expectations.
- Acting on your own initiative without constant supervision.
- Ability to communicate clearly with clients, couriers and suppliers and remain professional at all times.
Flexibility

Be highly organised.
- Previous transport industry experience.
- Previous Transport Compliance knowledge
- Previous controlling experience.
- Good geographical knowledge.
- Excellent punctuality and attendance
- Computer literate.
- Acting on your own initiative without constant supervision
- Excellent punctuality and attendance.

Hours are 8/9am start - Monday to Friday (flexibility will be required) - 40-45hr week

Job Types: Full-time, Permanent
Salary: £26,000.00 - £29,000.00 per year

Schedule:
9 hour shift
Monday to Friday
Work remotely: No