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Date Added: Fri 03/05/2024

Ecommerce Advisor

Bootle, UK
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Company: PAGE PERSONNEL SECRETARIAL & BUSINESS SUPPORT

Job Type: Permanent, FullTime

Salary: £24,000 - £25,000 per annum

This position as an ecommerce assistant in the retail industry involves supporting the customer service department in their online activities. The role is entry-level and provides a platform for career growth in ecommerce.

Client Details

This is a mid-sized company in the retail industry, recognised for its significant online presence and commitment to delivering exceptional customer service. The company has a strong online focus, and is dedicated to enhancing its ecommerce capabilities.

Description

  • Support the customer service team in managing online orders and customer inquiries.
  • Assist in maintaining the online product catalogue, including product descriptions and pricing.
  • Help manage the ecommerce platform and troubleshoot any issues.
  • Prepare reports on ecommerce activities and performance.
  • Coordinate with the marketing team to implement online promotions.
  • Stay updated on latest ecommerce trends and suggest improvements for the platform.
  • Ensure customer satisfaction by providing prompt and accurate information.

Profile

A successful ecommerce assistant should have:

  • Previous experience in an ecommerce, online sales environment.
  • Knowledge of ecommerce platforms and digital marketing tools.
  • Excellent communication skills, both written and verbal.
  • An understanding of customer service principles and practices.
  • A proactive and problem-solving mindset.

Job Offer

  • An estimated salary range of £24,000-£25,000 per year.
  • Generous holiday leave entitlement.
  • Opportunity to work in a vibrant and collaborative company culture.
  • Unique growth and development opportunities within the retail industry.
  • A location in Bootle, easily accessible by public transport.
  • Hybrid working structure.

We invite all interested candidates who are excited about working in ecommerce and customer service to apply for this exciting opportunity.

Apply Now