I am recruiting for a Temporary Customer Service Agent for a Client in Bristol.

Duties

* Manage incoming customer inquiries via phone and email, ensuring professional phone etiquette at all times.

* Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database.

* Communicate effectively with customers to understand their needs and provide appropriate solutions.

* Collaborate with team members to streamline processes and improve service delivery.

* Analyse customer feedback and service data to identify areas for improvement.

Experience

* Previous experience in an administrative or customer service role is preferred.

* Proficiency in data entry with attention to detail is essential.

* Strong interpersonal skills with the ability to communicate clearly and effectively.

* Experience in upselling or sales support is an advantage but not mandatory.

* A proactive attitude towards problem-solving and a willingness to learn new skills are essential for success in this role.

Hours for this role are Monday- Friday 8.30am - 5pm.

The role is based in Avonmouth.

Successful candidates will need to be available immediately or on 1 week notice.

This is an ongoing temporary role which is likely to be ongoing for at least 6 months.

COMJOB