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DATE ADDED: Tue 22/10/2019

Reception Supervisor

Oxford, UK
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JOB TYPE: Permanent

SALARY: £26000 - £28000/annum

Berry Recruitment has a newly registered an exceptional opportunity that has just arisen to join our client based in Oxford as a Reception Supervisor a permanent basis.

Role: Reception Supervisor

Contract: Permanent

Location: Oxford

Hours: 08:30 - 17:00

Salary: £28,000 per Annum

The Reception Supervisor plays a key role in supervising and overseeing all of the organisation Front of House/Reception services, ensuring a first-class, consistent service across all offices.

Key Responsibilities:

Overseeing Front of House/Receptions across all offices to ensure that visitors, clients, staff and contractors are received in an excellent and professional manner and that all reception areas operate a high quality service at all times
Liaising with all receptionists regularly to ensure effective communications and consistency between all offices
Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of all Front of House/Reception services across all offices
First point of contact for all external suppliers, contractors and building management regarding service quality and maintenance, escalating any issues where necessary to the Facilities Manager
Managing internal communications relating to the office in Oxford and across all offices
Ensure that Health and Safety regulations are adhered to in Oxford and across all offices
Line management of the London office Receptionist including day to day support, setting objectives and completing the appraisal process
Escalating staff/office issues to the Facilities Manager as appropriate
Managing the day-to-day running of the Oxford reception
Be aware of all visitors that are expected to be arriving at the office, have the meeting room set up and be ready to greet them on arrival, take visitors' coats, sign them in and give them a pass
Managing and maintaining client meeting rooms and internal meeting rooms to a high standard
Organising refreshments/lunches for client meetings
Working with the IT team to ensure all requirements for internal and external meetings are provided as requested
Prepare meeting rooms for company meetings and restore rooms after the meeting
Distribute all post and special deliveries into the pigeon holes, and ensure all external post is ready in time for the daily collection
Ensure all telephone calls are answered and telephone messages are dealt with
Maintain the stationery cupboard, including ordering supplies
Responsible for ordering and maintaining the refreshment produce i.e. coffee, tea and biscuits
Keep stocks of toners and cartridges, and dealing with the maintenance of the photocopier
Ensure all database entries are made and kept up to date on a regular basis
Control and adhere to budgets and manage petty cash
Manage internal hot desk booking system
Manage Oxford office contacts and suppliers list
Keep spare keys/fobs and update allocation record
Work with HR and IT to set up desks for new starters
Keep the up to date copies of Agenda printed in client areas
Assist the Facilities Manager with office management duties

Candidate Specification:

Exceptional communication skills, with emphasis on clarity and discretion
Ability to work independently and using initiative
Ability to organise and plan
Good interpersonal skills
Good understanding of Word, Excel and PowerPoint
Ability to work to tight deadlines, to juggle multiple tasks and to work flexibly to meet demands of the business
Ability to recognise the importance of and work successfully with a busy team
Good people management skills
Excellent attention to detail
Very well presented
Language skills in French, German, Dutch or Italian are a plus
If you believe you have the passion and enthusiasm to succeed in this role, please contact Kathy at the Oxford Branch. We look forward to hearing from you.

If you do not hear back within five working days, unfortunately you have not been successful with your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Role: Reception Supervisor
Job Type: Permanent
Location: Oxford, Oxfordshire,

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