Job Title: Tenancy and Estates Officer

Location: Kirkby in Ashfield
Pay Rate: £20.75 - £31.13 per hour
Hours: 37 hours per week, worked between 8:00 AM - 6:00 PM, Monday to Friday (rota-based)

Role Summary:

Responsible for managing all tenancy and estate-related matters, including tenancy enforcement, anti-social behaviour, estate inspections, and support for vulnerable tenants. The role involves case management, legal work, site visits, and collaboration with internal teams and external partners to deliver a high-quality housing service.

Key Duties:

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Advise tenants on their rights and responsibilities under the Tenancy Agreement.

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Investigate and manage breaches, including anti-social behaviour and tenancy fraud.

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Prepare legal documents, take witness statements, and attend court.

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Conduct estate and property inspections; resolve estate-related issues.

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Manage tenancy changes: successions, assignments, joint tenancies, and transfers.

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Provide support to vulnerable tenants and make appropriate referrals.

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Maintain accurate case records and produce reports as needed.

Additional Information:

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Working Hours: Flexibility required, including occasional evening meetings (TOIL or payment provided).

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Travel: Role involves driving

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Car Allowance: Eligible for Essential Car User Allowance (subject to policy).

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Working Practices: Includes lone working, office duty cover, and home visits.

Interested? please send us your CV for immediate consideration