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DATE ADDED: Wed 16/10/2019

Inbound Customer Service

Shotton, UK
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COMPANY: MATT BURTON ASSOCIATES

JOB TYPE: Permanent, Temporary, FullTime

Are you looking for a Customer Service based role or looking to gain more experience in a Customer Service environment?

Our client is one of the largest UK based Supermarket chains. They are seeking Customer Service Advisors to work in their Head Office based in Deeside, North Wales.

This position is working on a 3 month temporary basis up until January 2020. Immediate start dates available!

About the role

* Deliver an exceptional customer experience by answering inbound calls
* Accurately key data into relevant systems
* Take ownership of customer queries
* Meet set KPIs
* Treat customers fairly
* Be energetic and positive

About you

* Have great communication skills, both written and verbal
* Be extremely customer focused
* Be thoughtful, thorough and attentive
* Have the ability to Prioritise
* Be determined

Benefits

* Fantastic discounts
* Onsite restaurant
* Free car parking
* Reward and recognition schemes

You'll need to be fully flexible between the following hours...

* Mon - Fri (8am - 9pm)
* Sat (8am - 8pm)
* Sun (8am - 6pm)

Total 37.5 working hours per week spread across 5 days.

Hourly rate will be £8.31 with availability for overtime.

What's next?

If you would like to get involved working in an office based environment, for a large organisation apply now!

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