An opportunity has arisen for an experienced Head of People Services to lead and shape a high-impact people operations function within a large, complex organisation based in the South West of England. Hybrid Working, 3 Days in the office.

This is a senior leadership role with accountability for delivering efficient, compliant and people-focused HR operations, payroll, reward, benefits, people systems and data. You will play a key role in enhancing the employee experience while ensuring strong governance, scalable processes and continuous improvement.

The Role

As Head of People Services, you will

Lead the end-to-end delivery of people/shared services including HR operations, payroll, reward, benefits and HR systems
Ensure consistent service standards, robust controls and full legislative compliance
Drive process improvement, automation and system optimisation
Own the people systems roadmap and people data strategy
Provide insight through high-quality reporting and workforce analytics
Lead, develop and inspire a specialist People Services team
Partner closely with senior stakeholders and People Business Partners
Support organisational change and transformation initiatives

What We're Looking For

You will bring

Proven experience in a senior HR Operations or People/Shared Services
Strong technical knowledge of UK employment law, payroll and HR compliance
Experience leading payroll and reward frameworks within a complex environment
Demonstrated capability delivering HR systems improvements or implementations
A data-driven mindset with strong analytical and reporting skills
Excellent leadership, communication and stakeholder management skills
Experience managing multiple priorities in a fast-paced environment

Professional HR qualification is advantageous but not essential.

Why Apply

This is a rare opportunity to

Lead a critical people function with genuine strategic influence
Shape scalable people services that support organisational performance
Join a values-led organisation committed to employee experience
Work flexibly with a hybrid model based in the South West

A competitive salary and benefits package is on offer, alongside flexible working and strong support for professional development.

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