About Us

The Passage House Hotel is undergoing an exciting full refurbishment and transformation into an internationally recognised IHG-branded property. This is a unique opportunity to join us during a pivotal period, helping to shape a refreshed and elevated food and beverage experience aligned with global hospitality standards.

Role Overview

We are seeking a dynamic and experienced Food & Beverage Manager to lead, develop, and oversee all F&B operations. You will play a key role in delivering exceptional guest experiences, driving revenue, and ensuring the successful relaunch of our food and beverage offering in line with IHG brand expectations.

Key Responsibilities

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Lead and manage all food and beverage operations, including restaurant, bar, events, and room service

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Support the relaunch and positioning of F&B outlets post-refurbishment

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Recruit, train, and develop a high-performing F&B team

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Ensure exceptional guest service standards are consistently delivered

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Work closely with the Head Chef to develop innovative menus and concepts

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Ensure compliance with all health, safety, and licensing regulations

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Implement and maintain IHG brand standards, procedures, and service culture

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Drive revenue through upselling, promotions, and events

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Monitor guest feedback and continuously improve service delivery

Benefits:

* Discounted or free food

* Employee discount

* Free parking

On-site parking