Job Title: Sales and Leasehold Officer

Location: Leeds

Salary: £36,996 per annum

Job Type: Full time , Fixed-Term Contract 2 Years

Closing Date: 29th May

Interviews Date: Week commencing 9th June

Join Leeds Federated as a Sales & Leasehold Officer and help people make a home!

We're looking for a Sales and Leasehold Officer to join our team. In this role, you will communicate effectively with existing leaseholders, manage and deliver home ownership initiatives offered by Leeds Federated, and be the key point of contact in the organisation for all leasehold management enquiries.

What you'll do:

• Act as the key point of contact for existing leaseholders, providing advice on a wide range of leasehold matters including staircasing, remortgaging, and lease extensions
• Manage and deliver the Association's home ownership initiatives, including Shared Ownership (sales, resales, staircasing), Rent to Buy, Right to Acquire, and others
• Respond to leaseholder queries and manage cases involving bereavement, transfers of equity, or lease variations with appropriate care and accuracy
• Liaise with key internal departments and external stakeholders such as solicitors, estate agents, contractors, and local authorities to progress sales and manage leasehold responsibilities
• Attend site and community meetings as necessary, ensuring that customer needs are represented in development discussions
• Take responsibility for ensuring work is carried out in accordance with statutory and legal requirements
• Take ownership of documentation, reporting, and customer information to ensure services are delivered efficiently and transparently
• Contribute to the effective running of the Development team and to stimulate and encourage a culture of continuous improvement

What we're looking for:

• Experience in housing sales and leasehold management, ideally within a housing association, local authority or residential development/sales space
• Experience of working in a customer-facing service role
• Proven experience in creating and delivering marketing plans, ideally within a housing or property-related environment
• Strong communicator with stakeholder engagement skills
• Able to work under your own initiative and think creatively to solve problems

Why Join Us?

• Flexible working hours and options for home working
• Healthshield health benefits scheme
• Enhanced maternity, paternity and adoption pay
• 30 days holiday (plus bank holidays)
• Occupational pension scheme

Additional Information:

We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.

The Company:

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.

Please click on the APPLY button to be redirected to the company's careers page to apply for this role.

Candidates with the experience or relevant job titles of; Housing Sales Manager, Leasehold Manager, Housing Leasehold executive, Housing Sales, Public Sector Leasehold Manager may also be considered for this role.