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Date Added: Sat 30/08/2025

Customer Service Advisor

Arundel, BN18, UK
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Company: FIRST RECRUITMENT SERVICES

Job Type: Permanent, Full Time

Salary: £35000/annum

We're offering an exciting opportunity for a Customer Service Advisor to join a well-established manufacturing company near Arundel. In this dynamic role, you'll be responsible for processing customer orders, supporting account reconciliations, and forecasting deliveries to ensure customer satisfaction. Fluency in German is highly desirable and would be a valuable asset to the team.

As a Customer Service Advisor, your key responsibilities will include:

* Responding to customer enquiries via phone and email

* Processing customer orders accurately and efficiently

* Reconciling customer accounts

* Forecasting and scheduling customer deliveries

* Maintaining the CRM system and logging customer communications

Requirements:

* Previous experience in Customer Service, Order Processing, or Sales Support

* Fluency in English and proficiency in German is desirable

* Experience with order processing, delivery forecasting, and account reconciliation

* Excellent written and verbal communication skills

* A keen eye for detail and strong organisational skills

Company Benefits and Hours:

* £35,000 salary

* Based near Arundel, must drive with own vehicle due to location

* Monday to Thursday (in the office) 8am to 4:30pm & Fridays (from home) 8am to 11:30am

* Private medical, pension and life insurance cover

* 31 days annual leave (inclusive of bank holidays)

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy
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