Location: Godalming

Employment Type: Full-time

Industry: Wealth Management / Financial Planning

An established and growing financial services firm is seeking an organised, detail-driven Investment Administrator to join their Investment Operations team. This is an excellent opportunity for someone who thrives in a process-focused role and enjoys playing a key part in delivering a high-quality investment management service to clients.

As an Investment Administrator, you will support the full investment administration lifecycle and ensure clients receive a seamless and compliant service. Your responsibilities will include:

• Producing and managing client portfolio reviews within annual cycles, issuing reports, and following up outstanding responses.
• Ensuring regular client contributions align with template reporting.
• Updating and monitoring phased investment purchases against model portfolios.
• Managing cash balances for clients with regular withdrawals.
• Processing withdrawals from instruction through to payment, including client verification.
• Inputting, checking, and submitting investment trade data to platform providers.
• Handling corporate actions and resolving trade discrepancies.
• Maintaining an accurate audit trail and completing all process notes for each transaction.
• Reconciling contract notes within required timeframes.
• Managing portal-related actions and client queries.
• Providing Management Information (MI) on review flows and keeping senior oversight informed.

• Supplying data for routine and ad-hoc tasks, including performance and contribution analysis, model reviews, and investment research.
• Implementing changes to the Centralised Investment Proposition (CIP) within templates and model portfolios.
• Updating Fastrak Model Portfolios and ensuring all templates reflect the latest IMC decisions.
• Ensuring IMC risk data is correctly represented within internal systems.

• Supporting wider investment research projects.
• Coordinating and delivering bulk client communications, such as end-of-tax-year mailouts.
• Producing weekly fund performance reports.
• Handling general administrative tasks and maintaining a tidy and compliant working environment.

• Participation in ongoing job-specific training.
• Maintaining up-to-date CPD.

To succeed in this role, you will likely have:

• Experience in financial services administration (investment or platform experience highly advantageous).
• Strong attention to detail and high levels of accuracy.
• Excellent organisational skills and confidence managing multiple workflows.
• Strong communication skills and a proactive approach to problem-solving.
• A commitment to compliance, process integrity, and exceptional client service.