Vehicle Service Advisor Vacancy in Treforest

Are you an experienced automotive customer service professional seeking a new challenge? Our client, a reputable multi-franchised approved car dealership in Treforest, is hiring a Vehicle Service Advisor. This is an excellent opportunity to join a well-established team, providing high-quality service within a professional environment.

Benefits:

Competitive starting salary up to £29,750 per annum
Uncapped monthly bonus earning £500 - £1,000
Monday to Friday working hours, no weekends
Get a £30 gift voucher from the brand for every service plan sold
Paid overtime at time and a half
Increasing holiday entitlement after three years (22 days plus bank holidays, rising to 25 days)
Full manufacturer-accredited training to enhance your skills
Staff discount scheme and benefits for family and friends
Long-term career advancement opportunities within a established local business
Pension schemeDuties of the Service Advisor:

Greet customers and manage their service requirements efficiently
Liaise with the workshop team to chase work in progress
Schedule services, maintenance, and repairs for customer vehicles
Upsell additional products and services to maximise customer satisfaction and revenue
Keep customers informed on vehicle progress and findings
Arrange courtesy vehicle bookings as necessary
Maintain accurate records using DMS systems (Pinewood Pinnacle preferred)
Deliver exceptional customer service, fostering long-term customer relationships
Support team members to meet dealership targets and customer satisfaction standardsRequirements:

Previous experience as a Vehicle Service Advisor is highly advantageous
Customer-focused with excellent communication skills
Strong organisational skills and proficiency with Microsoft Office and DMS systems
Valid UK driving licence with minimal points
Motivated to provide outstanding customer service and contribute positively to the team
Experience in a similar customer service role outside the motor trade will be consideredTake the next step in your automotive career by applying for this Vehicle Service Advisor role. Our client offers a supportive work environment, ongoing training, and excellent earning potential within a respected dealership.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforest and Rhondda Cynon Taff, today to discover more about this fantastic Service Advisor opportunity